Privacy policy

Because you can place orders via this website and we receive personal data as a result, there is a privacy policy. Below you can read how it works.

Responsible for the processing of personal data
Birth Guides, located at Frans Halsstraat 80
1506LH, the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
https://birthguides.com/ - Frans Halsstraat 80, 1506LH Zaandam. Evaline Hagen is responsible for Birth Guides' Data Protection. Evaline can be reached via info@birthguides.com

Personal data that Birth Guides processes.
Birth Guides processes your personal data because you use the services and / or because you provide this data to Birth Guides yourself.

An overview of these personal data:
- First and last name
- Address data
- Phone number
- E-mail address
- Location data
- Information about your activities on our website (only orders) 
- Internet browser and device type

For what purpose and on what basis we process personal data
Birth Guides processes your personal data for the following purposes:
- Handling your payment
- To be able to call or e-mail you if this is necessary to carry out the services
- To inform you about changes to the services and products
- To deliver goods and services to you

Sharing of personal data with third parties
Birth Guides only provides to third parties and only if this is necessary for the execution of the agreement with you or to comply with a legal obligation. Consider, for example, Post.nl or other supply chains services for sending your package.

Cookies, or comparable techniques
Birth Guides only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use.

They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website, so that you always get the best experience online. Both on the website and in search engines. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings.

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@birthguides.com and we will delete this information.

Automated decision making
Birth Guides makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, a Birth Guides employee). Birth Guides uses the following computer programs or systems: Shopify (e-commerce platform) - Mollie (payment platform) - Google Analytics (Website optimisation) 

How long do we keep personal data
Birth Guides stores your personal data in order to provide you with the best possible service, also after you have placed an order. Many people eventually order multiple works - and this makes the ordering process + administration easier for both parties.

How we protect personal data
Birth Guides takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact us via info@birthguides.com

View, modify or delete data
You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Birth Guides and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@birthguides.com

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We respond to the request as soon as possible, but within four weeks.

Birth Guides would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Finally
If something is not clear or you have a question - email us at info@birthguides.com